SIMA, a leading manufacturer of light construction machinery, has SERVI-SIMA, a technical support service that provides a significant differential advantage for its customers.
SERVI-SIMA offers multiple advantages: speed of delivery and repair of machinery, parts warranty, parts availability in two days max, highly qualified professional and technical services officers throughout the Spanish geography.
SIMA has 38 years manufacturing machines for the construction industry and has, therefore, with the experience needed to know the importance of a fast and efficient repair. The objective is clear: keep the machinery of their clients is stopped.
For this reason SERVI-SIMA was created, a technical support service (TSS) that is based on four pillars: proximity, service, quality and speed. SERVI-SIMA thus becomes a differential advantage between SIMA and competitors, as they are the only company able to offer this additional service.
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